Giving a name to AI: cautionary tales and advice for brands Microsoft initially talked up the Google search competition for its AI ambitions earlier this year, but it now looks like it has its sights set on ChatGPT instead. The Bing Chat rebranding comes just days after OpenAI revealed 100 million people are using ChatGPT […]
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How chatbots in healthcare reshape the futurity of medical services The introduction of AI-driven healthcare chatbots marks a transformative era in the rapidly evolving world of healthcare technology. This article delves into the multifaceted role of healthcare chatbots, exploring their functionality, future scope, and the numerous benefits they offer to the healthcare sector. We will […]
Making the case for custom LLMs and custom LLM deployments LangChain support different types of LLMs and embeddings, including OpenAI, Cohere, AI21 Labs, as well as open source models. It also supports different vector databases, including Pinecone and FAISS. And it has ready-made templates for different types of applications, including chatbots, question answering, and active […]
Chatbot Marketing: Your Complete Guide to Boosting Revenue and Engagement Automatically Most importantly, they are relentless workers, offering a helping hand at the exact time your customers need it. A marketing chatbot performs specific marketing tasks, brings a face to your sales funnel, and is always there for customers in their time of need. And […]
A Virtual Contact Center Virtual Customer Service Explained Our award-winning simulations use an engaging blend of gaming and assessment technologies to create a fun test drive for candidates. Unlike traditional, text-based employment tests, Virtual Customer is built around real-world customer situations that enable candidates to prove their abilities to deliver superior customer service. The most […]
6 powerful customer service solutions for small businesses Harbor Compliance is a top choice for businesses operating in heavily regulated industries such as architecture, engineering, construction, security, healthcare, financial services and nonprofits. It excels in providing customized compliance solutions and continuous support for multistate businesses, particularly in the state of New York. Bad customer experience […]
7 reasons why you should offer 24 7 customer service As such, contact centers can use the Smart Summary Generator to keep tabs on emerging issues. By highlighting how often these opportunities crop up in conversations, contact centers can quantify the potential cost savings in addressing the issue. An experienced agent can then evaluate, tweak, […]
What is a Key Differentiator of Conversational AI Scalo Yes, with NLU, Conversational AI can understand and respond to multiple languages, making it versatile for global interactions. 4) The ability to navigate and improve the natural flow of conversation are the major advantages of conversational AI. Conversational AI has expanded its capacity in the current […]
Image Recognition: Definition, Algorithms & Uses The development of artificial intelligence (AI) and computer vision technology has completely revolutionized the way we identify, process, and interpret images. AI-driven image identification systems are now capable of automatically analyzing an image to recognize faces, objects, or even entire scenes. In addition to providing us with greater accuracy […]
How to Build a Simple Image Recognition System with TensorFlow Part 1 Though the technology offers many promising benefits, however, the users have expressed their reservations about the privacy of such systems as it collects the data without the user’s permission. Since the technology is still evolving, therefore one cannot guarantee that the facial recognition […]
